State Farm® Insurance Agent Paula Faivre

"ms. annia and ms paula are amazing! awesome! they’re doing a great job with their work. what i like about them are their patience, compassion, humility, respect and most important of all when it comes to auto insurance is “HONESTY”"

"Let me start off saying, I have used State Farm in Virginia Beach for my 23462 address in the last 2-3 years; having success! Moving from a four bedroom house on acres, to now my own estate. This team is great, I cannot thank them enough for their time and patience. I wouldn’t recommend anyone else."

"I got full coverage auto insurance and Jake who helped me was super friendly and helpful. He got me the best price I could have asked for, while making sure all my needs were met. He really helped out with information I needed and made my day by getting me covered the same day so I could drive off with the new car I was getting later that day!"

"Today I called for auto quote and got the best experience I’ve ever had with an insurance company ever. My agent name was Jake super professional and business oriented. The price was immaculate and the customer service was out the roof. If you guys have to call State Farm ask for Jake, he’s super cool A very respectful and polite. I feel like I’m friends with my insurance agent now."

"Monica A helped me with every question I had and made the process so easy and great for me. She is so kind and helpful"

"Apenas empecé con mi aseguranza y Annia Paula me llamó ayudándome como nueva clienta, me ayudó y resolvió todas mis dudas, sin duda un trato excelente y 100% en español, gracias!"

"Edit… 2 weeks and I have still not heard from owner like she said she was…. Quoted me $209 for insurance on my camper after I payed it took 3 weeks to get my insurance cards then I get a bill saying they raised my premium 2 days later. It almost doubled added $204 raising premium to $498. Also no help from her office after I made first payment. To top it off the app and online will not let me log in. Says to call when I do I just get a chat bot or they forward me to local office that just says I have to call the 800 number!"

"Jake is the best!"

"zandra was an amazing help!"

"Annia fué muy amble y muy clara para explicar y responder todas mis preguntas. Me dio mucha informacion de las distintas opciones de cobertura. Muchas gracias!"

"Agent Zandra was an amazing help. Quality of service. Agente Zandra fue de gran ayuda. Servicio de calidad"

"I have State Farm for years in Florida and 7 months ago I reached to Jacob (Jake) in the Virginia Beach office because I had acquired a car to be licensed in VA. Jake was amazing from the first phone call and he never looked back on his personal service to me. Since then I’ve purchased another car and back in Florida again but Jake followed me with his personal service to the end. Today I had the pleasure to speak with Zandra in the absence of Jake, and there you have another jewel of service, so attentive to my needs. So if you are looking for an insurance agent, look no further because you’ll be disappointed, for sure nothing like that here in Florida. Thank you both for everything."

"Paula Faivre with State Farm is an absolute gem. I had the pleasure of speaking with Paula recently about switching my insurance policies, and let me tell you, it was a game-changer. Not only was she incredibly kind and patient, but she also took the time to educate me on both my home and auto insurance in a way that actually made sense!!! I was shocked (and honestly a little frustrated) to learn just how much I’ve been overpaying. Full disclosure, I used to think insurance agents were like used car salesmen or those late-night ambulance-chaser lawyers. But Paula, she’s in a league of her own. Honest, compassionate, and truly invested in helping people! If you're even thinking about your insurance coverage, do yourself a favor and give Paula a call. You won’t just save money you’ll gain peace of mind, probably a friend and a new appreciation for what insurance actually is."

"Update: My experience took a turn for the worse, as they demonstrated unprofessionalism. Initially, they were pleasant to secure my business, but after four months when I began inquiring, they treated me poorly. I will be relocating my business to an alternative location and advise others to avoid this site. I am extremely disappointed, to say the least."

"Annia is amazing, went above and beyond with providing the BEST customer service. She was very transparent throughout the whole process, thank you so much! You guys have a winning team!"

"Very friendly and explain everything to me. Helpful with information thank you."

"I had a great experience with Zandra and Ryan! As soon as I called, they immediately picked up. Zandra was able to get me the best quote on my car and was also extremely friendly. Ryan was able to add a better plan onto my coverage, which helped me out a lot!"

"Zandra came through for me in a big way. She expedited an issue I was having with my business and gave me great information for the future. She was a joy to talk to and extremely helpful. She took the time to listen to my long winded story. I've been with Paula Faivre for a LONG time. She has helped me immensely with my business. Not just with insurance advice either. With all sorts of other things too. Great team to work with!"

"Jake is very knowledgeable about his work. He’s the best, always my hero. I highly recommend him."

"Zandra was so incredibly amazing helping me set up a plan. I just moved all the way across the country, didn’t know what steps I needed to take to get set up here. She was so amazing and quick, very personable and sweet. The whole office was very welcoming as well. Great team, and great customer service all around."

"I had an excellent experience shopping for and ultimately opening several policies with this office. Jake is the absolute best!! He is super personable, informative, and patient, answering tons of questions about coverage in detail without rushing me off the phone. I have had nothing but good interactions with the office in the years since as well. Just called for some info on one of my policies and was reminded of how much integrity Jake has. He will steer you in the right direction no matter the circumstance. Thanks Jake!!"

"Agent Monica was super helpful in getting an issue resolved involving my mortgage company and homeowner policy. Thanks so much!"

"My agent is Monica Artis. She is a * 5 for professionalism and knowledge of her job. All around great agent . Her teammates are very nice and professional. Enjoy my experience and always satisfied whenever I visit office."

"Paula Faivre and her team has been great to work with especially Jake. They make sure your policy covers/ protects you the most."

"Ms Annia and Ms Monica were so helpful! Love the service!!!"