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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Avery “smav32”

Avery “smav32”

October 24, 2024

5  out of  5
rating by Avery “smav32”
"Monica and Jake's exceptional interpersonal skills and warm demeanor thoroughly impressed me, and their competitive rate was unmatched. I anticipate a long-standing and fruitful partnership with them. 10 stars if I could!!!"
We responded:
"Wow Avery thank you!! We will take 10 stars 🌟 I appreciate you recognizing Jake & Monica because they really do care about providing exceptional service. We are so thankful for your business."
Profile photo of Hailey Storm

Hailey Storm

October 22, 2024

5  out of  5
rating by Hailey Storm
"Zandra was so incredibly amazing helping me set up a plan. I just moved all the way across the country, didn’t know what steps I needed to take to get set up here. She was so amazing and quick, very personable and sweet. The whole office was very welcoming as well. Great team, and great customer service all around."
We responded:
"What a great story! Yes moving can be overwhelming because you already have so much on your plate. I am thankful you chose us & so glad Zandra made it a good & easy experience for you. We look forward to helping you for many more years. "
Profile photo of Jojo P

Jojo P

October 22, 2024

5  out of  5
rating by Jojo P
"I had an excellent experience shopping for and ultimately opening several policies with this office. Jake is the absolute best!! He is super personable, informative, and patient, answering tons of questions about coverage in detail without rushing me off the phone. I have had nothing but good interactions with the office in the years since as well. Just called for some info on one of my policies and was reminded of how much integrity Jake has. He will steer you in the right direction no matter the circumstance. Thanks Jake!!"
We responded:
"This means so much to us! Thank you for recognizing Jake. He has fun with the Jake from State Farm name but he is a true professional who cares very much about our customers. I'm so glad you had a great experience with him. "
Profile photo of Marla Hall

Marla Hall

October 15, 2024

5  out of  5
rating by Marla Hall
"Agent Monica was super helpful in getting an issue resolved involving my mortgage company and homeowner policy. Thanks so much!"
We responded:
"Marla we love you ❤️ Thank you for being a long term customer & allowing us to help you. Monica is wonderful & I'm so glad she took good care of you. "
Profile photo of Johnella Washington

Johnella Washington

October 9, 2024

5  out of  5
rating by Johnella Washington
"My agent is Monica Artis. She is a * 5 for professionalism and knowledge of her job. All around great agent . Her teammates are very nice and professional. Enjoy my experience and always satisfied whenever I visit office."
We responded:
"Thank you so much for blessing us with your positive review. We are grateful for your business. Monica enjoys helping you & thank you for recognizing her. It means a lot to us. "
Profile photo of William Matthews

William Matthews

October 1, 2024

5  out of  5
rating by William Matthews
"Paula Faivre and her team has been great to work with especially Jake. They make sure your policy covers/ protects you the most."
We responded:
"Thank you so very much William. Your kind words mean a lot to us. We truly appreciate you! "
Profile photo of Hermeshia Price

Hermeshia Price

September 30, 2024

5  out of  5
rating by Hermeshia Price
"Ms Annia and Ms Monica were so helpful! Love the service!!!"
We responded:
"We are so excited to help you! Monica works hard to help every customer. Thank you so much for recognizing her. "
Profile photo of Claire Starke

Claire Starke

September 27, 2024

5  out of  5
rating by Claire Starke
"I had a wonderful experience moving to State Farm with Ryan Langen. He made the process so quick and easy. He was knowledgeable about the programs State Farm has and gave me all the information I needed to make a decision. Love saving money!"
We responded:
"Claire thank you so much for recognizing Ryan! He cares very much about each customer having a great experience and I'm so glad he gave you all the info you need. We appreciate your review & your business!"
Profile photo of Ryan Loomis

Ryan Loomis

September 18, 2024

5  out of  5
rating by Ryan Loomis
"Zandra was a wonderfully helpful person, ive never seen service so amazing!"
We responded:
"Ryan thank you so much for recognizing Zandra. She really does care about doing a good job & helping customers. Your review means a lot to her & to our office. We are grateful for your business."
Profile photo of Janena O'Neill

Janena O'Neill

September 18, 2024

5  out of  5
rating by Janena O'Neill
"Zandra is always so polite and professional when I speak to her. It's such a pleasure and, more than anything, a relief that I can receive such excellent, knowledgeable service. She's just a call away and more than worth it to talk to for any sorts of insurance inquiries."
We responded:
"What a wonderful review Janena. We are so thankful for your business and glad that you had a positive experience with Zandra. She really tries to provide clear & concise information to customers. Thank you so much for the review!"
Profile photo of Cheri Jones

Cheri Jones

September 14, 2024

5  out of  5
rating by Cheri Jones
"I'm not even sure how I found Monica from Paula Faivre with State Farm Insurance, but I am glad that I did. She has provided excellent customer service and has made the process of obtaining insurance much more tolerable."
We responded:
"Cheri we are so glad to have you as a customer. Thank you so much for calling out Monica & her service, it means a lot to our team to provide good service and we all feel proud when a customer is happy. We are grateful for your business! ✨"
Profile photo of Zipora Johnson

Zipora Johnson

July 19, 2024

5  out of  5
rating by Zipora Johnson
"I don’t usually leave reviews, but I had the pleasure to work with Monica! She made my process a wonderful and smooth experience for me, without any hassle! I really appreciate the time she took to help me out!"
We responded:
"I'm so glad Monica made you feel valued & took good care of you. She truly cares about doing a good job for every customer. We are grateful for your business and thank you for trusting us! "
Profile photo of Rana Griffin

Rana Griffin

July 19, 2024

5  out of  5
rating by Rana Griffin
"I contacted this office to get a quote and was assisted by Monica Artis. Ms. Artis was professional, knowledgeable and efficient. I was able to get a policy started without any hassle and received a great rate! Thank you so much for all of your assistance Ms. Artis."
We responded:
"Rana we are so excited to welcome you to the Faivre Agency. Monica truly cares about helping customers & I appreciate you mentioning her in your review. We will all work together to take good care of you! "
Profile photo of Jason Lauterbach Everett

Jason Lauterbach Everett

July 15, 2024

5  out of  5
rating by Jason Lauterbach Everett
"I can't say enough POSITIVE things about Jake! He's always went above and beyond to help me with anything that I needed. Give him a call at Paula's office and you will not be disappointed! Thanks again Jake!"
We responded:
"Jason your review means so much. Thank you for praising Jake as he cares very much about providing good service. He truly cares about our customers & it means a lot that you would recognize him. We appreciate you!! Thank you for your business. "
Profile photo of ATLANTIC OFFICE TECHNOLOGIES

ATLANTIC OFFICE TECHNOLOGIES

July 3, 2024

5  out of  5
rating by ATLANTIC OFFICE TECHNOLOGIES
"Paula and her team work seamlessly together to get my business taken care of."
We responded:
"Thank you, we love working with AOT! You are an amazing customer & we appreciate your constant referrals. Both your personal & commercial business mean a lot to us & we are truly thankful for you. "
Profile photo of Gina Pacheco-Forehand

Gina Pacheco-Forehand

July 3, 2024

5  out of  5
rating by Gina Pacheco-Forehand
"Paula Faivre at State Farm Insurance is a stand-up trustworthy small business owner. She provides Social Sipper Brands with a wealth of knowledge and expertise in the insurance industry. Thank you to Paula and her team!"
We responded:
"Gina thank you for supporting my small business with your review & your constant knowledge. We appreciate the support of Social Sippers and we value your expertise. "
Profile photo of Tung Van

Tung Van

June 27, 2024

5  out of  5
rating by Tung Van
"Very helpful"
We responded:
"Thank you so much!!!"
Profile photo of Ricardo Castillo

Ricardo Castillo

May 31, 2024

5  out of  5
rating by Ricardo Castillo
"I worked with Annia and she was one of the best insurance agents I’ve ever worked with, she was helpful and professional! He trabajado con Annia y ha sido una de las mejores agentes con las que he contactado. Me ha ayudado mucho y ha sido muy profesional buscando la mejor opción. Muchas gracias Annia!"
We responded:
"Wow what a fantastic compliment!! Thank you so much Ricardo! We are so thankful to earn your business & we appreciate you. "
Profile photo of robert lupu

robert lupu

May 28, 2024

5  out of  5
rating by robert lupu
"Easy,great help ,,thanx"
We responded:
"Hi Robert thank you for the positive review!! "
Profile photo of Brianna Akers

Brianna Akers

May 28, 2024

5  out of  5
rating by Brianna Akers
"Monica Artist is amazing..She made my experience for shopping really hassle free ..She even went out her way to make sure I was happy and was by my side the entire time I will recommend u to talk to Monica she is really nice.."
We responded:
"Thank you Brianna for taking the time to give us a positive review & especially for complimenting Monica. She works hard to take care of every customer & your kindness will brighten her day! "
Profile photo of Noah McGirt

Noah McGirt

March 13, 2024

5  out of  5
rating by Noah McGirt
"Today I called looking for rates on car insurance and an employee named Monica helped me through all of it to find the best rates for me. Best customer service and happy customer!!"
We responded:
"Noah thank you so much for your review & especially mentioning Monica. We will take good care of you. "
Profile photo of Backup

Backup

March 13, 2024

5  out of  5
rating by Backup
"Monica was very helping and explaining to me with everything a real10/10 all around"
We responded:
"10/10 is strong! Thank you for praising Monica. She really cares about doing a great job. We are so thankful for your business. "
Profile photo of Diamond Hicks

Diamond Hicks

March 8, 2024

5  out of  5
rating by Diamond Hicks
"Ms. Monica did an amazing job helping me ! she made everything so smooth! Thank you so much !!"
We responded:
"You are so sweet. We love having you as a customer Diamond. Thank you for recognizing Monica & for your review. She truly cares about doing a great job. "
Profile photo of K B

K B

February 29, 2024

5  out of  5
rating by K B
"Monica was so helpful. She was very polite and willing to help in the best way possible."
We responded:
"I'm so glad you felt taken care of by Monica. She cares very much about providing great service. Thank you for your review! "
Profile photo of Kendra Howell

Kendra Howell

February 29, 2024

5  out of  5
rating by Kendra Howell
"Monica was incredible. She made signing up for auto insurance so easy!"
We responded:
"Thank you so much for letting us know & for choosing us to help you. We really do care about our customers & appreciate your business. "